Privacy Policy
Last updated: June 2026
StreamKit (https://shop.zivonplayer.com) respects your privacy. This policy explains what personal data we collect, why we collect it, and your rights under UK data protection law.
Who we are
The data controller for this website is StreamKit. For privacy enquiries, contact support@zivonplayer.com.
What we collect
- Order information: name, email address, shipping address, and phone number if provided — to fulfil your order and send confirmations.
- Payment information: processed directly by Stripe. We do not store card numbers or security codes on our servers.
- Technical data: IP address, browser type, and pages visited — collected via analytics to understand how the site is used and to keep it secure.
How we use your data
We use your personal data to:
- Process and deliver your orders
- Send order confirmations and delivery updates
- Respond to customer support enquiries
- Improve the website and detect fraud or abuse
We do not sell your personal data to third parties. We do not send marketing emails unless you have explicitly opted in.
Legal basis
We process your data on the basis of contract (to fulfil your order), legitimate interests (to operate and improve the store), and legal obligation where applicable.
Third-party processors
- Stripe — payment processing. See Stripe's privacy policy.
- Vercel — website hosting and analytics.
Retention
Order records are kept for as long as necessary to fulfil the order, handle returns or disputes, and meet accounting and tax requirements (typically up to six years).
Your rights
Under UK GDPR you have the right to access, correct, or delete your personal data, restrict or object to processing, and data portability. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, email support@zivonplayer.com.
Cookies
We use essential cookies for cart functionality and analytics cookies to understand site usage. You can control non-essential cookies through your browser settings.
Changes
We may update this policy from time to time. The date at the top of this page indicates when it was last revised.